08.06.2026
Tura Turizm Sustainability Report 2025 – 2026
1. Introduction
Tura Turizm is a destination management company established in 1966 and specialized in cruise tourism and destination services in Türkiye. This report summarizes the company’s sustainability approach and activities during the 2025–2026 reporting period.
Tura Turizm is committed to integrating sustainability principles into its business operations and tourism activities. The company recognizes the importance of responsible tourism and aims to create positive economic, social, cultural, and environmental impacts while delivering high-quality services to guests and business partners.
This Sustainability Report provides an overview of Tura Turizm’s sustainability approach, objectives, implemented actions, stakeholder engagement activities, and continuous improvement efforts during the 2025–2026 reporting period.
2. Sustainability Approach
- Tura Turizm’s sustainability approach is based on responsible tourism principles and focuses on:
- Supporting environmental responsibility in daily operations
- Respecting local cultures, traditions, and heritage
- Contributing to positive visitor experiences
- Promoting ethical business practices
- Supporting employee wellbeing and professional development
- Encouraging sustainability awareness among suppliers and operational partners
- Maintaining long-term business sustainability through continuous improvement
The company’s sustainability management system is supported by documented policies, operational monitoring activities, management reviews, and stakeholder engagement processes.
Tura Turizm supports its sustainability management approach through internationally recognized quality and sustainability frameworks. During the reporting period, the company maintained its ISO 9001 Quality Management System certification and Travelife Certified status, while continuing to strengthen its sustainability practices in alignment with GSTC (Global Sustainable Tourism Council) principles. These frameworks support the company’s commitment to responsible tourism, continuous improvement, stakeholder engagement, and sustainability management.
3. Sustainability Objectives
During the reporting period, Tura Turizm focused on the following sustainability objectives:
- Increasing sustainability awareness among employees and operational stakeholders
- Maintaining guest satisfaction monitoring and service quality evaluation processes
- Supporting supplier engagement and sustainability communication
- Encouraging digitalization and reducing unnecessary printed materials
- Promoting responsible operational practices
- Supporting environmental awareness within office operations
- Strengthening sustainability communication internally and externally
- Maintaining continuous monitoring and review of sustainability-related activities
These objectives are monitored through sustainability indicators, operational reviews, guest feedback, supplier communication, and management evaluations.
Progress against these objectives is reviewed through the company’s Sustainability Targets & KPI Monitoring process and Annual Sustainability Review activities.
4. Sustainability Actions Implemented
Throughout the reporting period, Tura Turizm continued implementing sustainability-related activities across its operations.
Key activities included:
- Communicating sustainability commitments through company policies and operational processes
- Maintaining QR-based guest satisfaction survey systems
- Monitoring guest feedback and operational observations
- Conducting supplier communication and evaluation activities
- Supporting sustainability awareness through internal communication and training-related activities
- Encouraging digital documentation and communication practices
- Maintaining waste separation and environmentally responsible office practices where applicable
- Integrating responsible tourism awareness into operational planning and stakeholder communication
- Reviewing sustainability-related risks and improvement opportunities through management processes
5. Performance Monitoring
Tura Turizm monitors sustainability implementation through a combination of operational reviews, management evaluations, stakeholder feedback, and sustainability monitoring activities.
Performance monitoring activities include:
- Guest satisfaction monitoring through QR-based surveys
- Review of operational observations and service quality findings
- Supplier evaluations and sustainability communication activities
- Internal sustainability awareness monitoring
- Review of sustainability objectives and implementation progress
- Sustainability management reviews and annual evaluations
The company uses these monitoring activities to identify opportunities for improvement and support informed decision-making.
6. Stakeholder Engagement
Tura Turizm recognizes the importance of engaging stakeholders in its sustainability journey.
The company communicates and collaborates with various stakeholder groups including:
Guests
- Guest satisfaction surveys
- Operational feedback channels
- Customer communication processes
Employees
- Internal communication activities
- Training and awareness initiatives
- Employee feedback opportunities
Suppliers and Operational Partners
- Supplier communication and evaluation processes
- Sustainability-related expectations and operational coordination
- Ongoing cooperation and information sharing
Local Communities and Destinations
- Respect for local cultures, traditions, and heritage
- Responsible tourism practices during operations
- Support for destination awareness and cultural preservation
7. Future Priorities
Tura Turizm remains committed to strengthening sustainability integration throughout its operations.
Future priorities include:
- Continuing sustainability awareness activities
- Strengthening stakeholder engagement and communication
- Supporting responsible tourism practices
- Expanding digitalization initiatives where applicable
- Maintaining supplier sustainability communication
- Continuing sustainability monitoring and review processes
- Identifying and implementing improvement opportunities through management reviews
8. Conclusion
During the 2025–2026 reporting period, Tura Turizm continued its efforts to integrate sustainability principles into operational processes, stakeholder communication, and business practices.
The company remains committed to responsible tourism, ethical business conduct, continuous improvement, and long-term sustainability management. Sustainability activities, objectives, and performance will continue to be monitored and reviewed as part of Tura Turizm’s ongoing commitment to responsible and sustainable tourism.
Dear visitors, thank you for showing the necessary sensitivity regarding the regulations on the harvesting, consumption, and trade of wildlife, and for avoiding the purchase and consumption of illegal products / souvenirs derived from endangered wildlife species listed by the IUCN or CITES.
Approved by Management
Tura Turizm
2025–2026
